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How We Protect Your Account and Payment Details

When you deposit via JazzCash, Easypaisa or Raast on z78, your payment details and account information move through encrypted channels.

Account data encryptedPayment details protectedNo third-party data salesLocal payment privacy

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What This Privacy Policy Covers

z78 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Our privacy policy applies to all account activity on z78 — from the moment you sign up through every deposit, withdrawal and game session. We collect your name, contact details, payment information and account behaviour to process your transactions, verify your identity, and keep the platform

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secure. Your data stays with us under strict access controls. We do not sell your personal information. When you use JazzCash, Easypaisa or Raast, those payment networks have their own privacy terms, but z78 does not pass your wallet credentials to third parties. This policy is
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subject to the laws that apply to our platform and your region; access and eligibility depend on local law and eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY QUESTIONS

Contact Us About Your Data

If you have questions about how your data is handled, need to access your account details, or want to request changes to your personal information, our support team can help you.

Live Chat Open your account, visit the help section, and message our support team directly. They can walk you through your account privacy settings and data requests any time.

Email Support Send your privacy or data access question to our support mailbox. Include your account details and we will respond with next steps for verifying your request.

Account Settings Log in to your wallet, open Account Settings, and visit the Privacy & Data section. You can view your stored information and manage your communication preferences there.

HOW WE HANDLE YOUR DATA

Data Security, Cookies and Your Account

z78 uses industry-standard encryption to protect your account login, payment details and transaction history.

Encryption and SSL

Your login credentials, JazzCash, Easypaisa and Raast transactions, and account wallet are encrypted in transit and at rest using secure protocols.

Cookies and Tracking

We use cookies to maintain your session, remember your game choices and language, and understand how you navigate the lobby. You can manage cookie settings in your browser.

Payment Verification

Deposits and withdrawals are checked against account history and linked payment methods. Suspicious activity triggers a manual review before the transaction clears.

Data Retention

We keep your account data while you are active and for a set period after. Transaction records are retained for audit and legal compliance purposes.

Staff Access

Only authorised team members can view your personal data, and only to process withdrawals, resolve support tickets or investigate security concerns. Every access is recorded.

Data Requests

You can request a copy of your personal data, ask us to correct details, or request deletion under applicable law. Contact support with your account details to start the process.

Privacy and Data — Your Questions Answered

Real questions players ask about account privacy, payment security and data handling on z78.

No. We do not sell or share your account details, payment history or game activity with third parties. JazzCash, Easypaisa and Raast networks see only what they need to process your transaction. Your data stays on z78 under our privacy controls.

Your wallet credentials are encrypted and processed securely. z78 stores a record of the transaction (amount, date, status) but not your full payment method details. The payment network manages your wallet security separately.

Yes. Log in to your account, go to Account Settings, and find the Data & Privacy section. You can view your registration details, contact info, transaction history and linked payment methods. Contact support to request a full data download.

Only z78 staff with a business need — support agents resolving your ticket, compliance team checking withdrawals, or security staff investigating fraud. Every access is logged and restricted. Your data is never shared with other players.

Open a support ticket and request account closure. We will deactivate your login within 48 hours. Historical transaction data is retained for legal and audit purposes, but your personal details can be marked for deletion under applicable privacy law.

Yes, we use cookies to keep you logged in, remember game preferences and track lobby behaviour. You can manage or delete cookies in your browser settings. Blocking cookies may affect account login and game experience.

Contact support immediately with details of the issue. We will review your account, check access logs and verify your payment history. If a breach occurred, we will guide you through next steps and notify relevant payment networks.

How We Protect Your Account and Payment Details

Contact Us About Your Data

Data Security, Cookies and Your Account

Encryption and SSL

Cookies and Tracking

Payment Verification

Data Retention

Staff Access

Data Requests

Privacy and Data — Your Questions Answered

01 Does z78 share my personal data with other companies?

02 What happens to my JazzCash, Easypaisa or Raast details when I deposit?

03 Can I see what personal data z78 has about me?

04 Who can see my account activity and game history?

05 How do I delete my account and erase my data?

06 Does z78 use cookies and how do I control them?

07 What if I think my account data has been misused?

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